WOW I can't get on to my page for 3 days now.

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  • Question
  • Updated 6 years ago
  • Answered
I have'nt been able to get on my site for 3 days now and I have to post a schedule change for an event.
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  • MAD

Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Official Response
Hi Nate,

I'm sorry to hear this is happening and I hope we can help you to get access. Are struggling to login or does your site not load in the Site Builder?

If you can't login, can you try resetting your password, this link has more info:

If your site is not loading in the Site Builder, can you try the following steps:
* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information:
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser:
* Check that your browser is set to enable Javascript. This link has more information on how to check:
* Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
* Try loading the site on a different computer or network if possible.

If none of the above steps help, could you give us more detail on what happens when you try to access your site? Could you also post your site's URL.