wrong domain renewal

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  • Updated 5 years ago
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hi im trying to renew my domain 'www.adamsjoinery.com' but it only gives me the option to renew 'www.adamsjoinerylondon.co.uk' which i dont want, can any one help me with this?
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Adam Darnton

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Posted 5 years ago

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Stefan, Official Rep

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Hello Adam

Your adamsjoinery.com domain is actually set to auto-renew, but when we tried to charge your payment method at the time, it couldn't be processed. We can see that you've added a new payment method in the meantime. We will try to auto-renew your domain again tomorrow, using your default payment method. You can see this info in your My Yola > Domains. If this fails, we'll try to use your secondary payment method. Please make sure that your current payment methods are up to date, so that your domain can successfully be renewed.

With regard to your adamsjoinerylondon.co.uk domain, are you sure you'd like to let this domain expire? For search engine purposes, it makes sense to have more than one domain name. You can publish your website to multiple domain names and set a primary domain.