www. Prefix

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Hi guys, can somone explain why when i put my site in the address bar without www prefix does it show up ok but when i prefix it with www does it say the link is broken??

Any ideas?
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Craig

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Posted 9 years ago

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Connor McCarra, Champion

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If your sites a sub-domain of Yola then it doesn't work with www prefix.
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Connor McCarra, Champion

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Oh, wait it does work with www prefix! sorry
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UK Duke, Champion

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Something to do with your DNS settings.

I presume you have your own custom domain? - You need to log into your control panel and make sure there is a A NAME record which points at Yolas servers.

If you need more help - or i have the situation all wrong just let me know

Lee.
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UK Duke, Champion

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heres a tutorial which explains it better than i ever could http://www.yola.com/customer-support/...