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  • Question
  • Updated 8 years ago
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How to start using my website again and do i need to pay more ?
Photo of BiancaS


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Posted 8 years ago

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Photo of diane


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Hi, BiancaS,

It looks like your domain expired on 11/2/10 and while we are able to recover it up to a month afterwards, unfortunately there's nothing we can do to restore it at the moment.

It will go through a deletion process at the registrar, and then will be offered back up for purchase once it is available. Regardless of where you register your domain, the domain registrar only has a 30 day window in which to retrieve lapsed domains.

This is to protect users who let their domains lapse in error while still keeping the process moving forward to prepare domains for sale again.

Your only option at this stage is to wait for the domain to be released and then repurchase it. To do this, you will first need to unpublish your site by following the steps on this link: http://www.yola.com/tutorials/article....

You can check if you domain is available and repurchase it by following these steps: http://www.yola.com/tutorials/article....

Could you please let us know if you received the renewal reminders for this domain?