If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry to hear that the process is taking so long! This shouldn't be the case. Can you please try clearing the cache in your browser to see if this makes any difference for you? Here's info on how to do this: Clear the browser's cache