Need to remove promo bar in the Sitebuilder

  • 2
  • Problem
  • Updated 7 years ago
  • In Progress
  • (Edited)
I cannot get to my yola website to work on it/add to my store BECAUSE your coupon yellow bar at the top of the page is preventing it from loading!!! I clicked on OPEN "NEVER" and clicked the "x" and it won't go away...............really people this is ridiculous! Resolve this issue or i'll cancel my subscription!
India Damaris www.damarisdreams.com
Photo of India Em Artist Author

India Em Artist Author

  • 1 Post
  • 0 Reply Likes
  • annoyed at all the crap to just post a question/technicall issue, really, pick a face too? comeON

Posted 7 years ago

  • 2
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello India

I am very sorry to hear that you're so frustrated and I would be too if I were in your shoes. The yellow bar should not be preventing you for loading up your site. Since it is, I am wondering if you could please try a few things for me:

1. Update your Flash.
2. Enable Javascript.
3. Try a different browser. We recommend Firefox; it's free to download.

I am sorry that you felt you had to go through hoops to get your topic posted. You are welcome to email us at support@yola.com for further assistance.