Need to remove promo bar in the Sitebuilder

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  • Problem
  • Updated 8 years ago
  • In Progress
  • (Edited)
I cannot get to my yola website to work on it/add to my store BECAUSE your coupon yellow bar at the top of the page is preventing it from loading!!! I clicked on OPEN "NEVER" and clicked the "x" and it won't go away...............really people this is ridiculous! Resolve this issue or i'll cancel my subscription!
India Damaris
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India Em Artist Author

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  • annoyed at all the crap to just post a question/technicall issue, really, pick a face too? comeON

Posted 8 years ago

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Sanja, Official Rep

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Hello India

I am very sorry to hear that you're so frustrated and I would be too if I were in your shoes. The yellow bar should not be preventing you for loading up your site. Since it is, I am wondering if you could please try a few things for me:

1. Update your Flash.
2. Enable Javascript.
3. Try a different browser. We recommend Firefox; it's free to download.

I am sorry that you felt you had to go through hoops to get your topic posted. You are welcome to email us at for further assistance.