YEP network is dead and no one responds my emails to YEP support

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Dear Yola and dead members of YEP,

It has been over 2 weeks and I have heard nothing back from Sean Crotta, yep@yola,com, or even the YEPnetwork. I know I am not supposed to post here but I have no where else to go. Nobody responds to anything in the "YEP" world, and I am getting quite frustrated. Did Yola give up on its YEP? I would like the directory to be updated on the YEP site.

Please Help!
Arjun
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Rjun

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  • frustrated

Posted 8 years ago

  • 1
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SilverX

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Hi,
I'm sorry to say that I couldn't log in to Yepnetwork too!

Yola forum is the most active network, and most people live here. YEP Network's activity feed has just notifications about user join and some posts by Nathan.

I will go and look.
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c2print

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Hey guys ... be prepared for a lot of this kind of response ... how many Yeps can we have come to the market really? These Fads all seem to think they have the next big thing, only to find out after an initial growth spurt and usually some money, things start to come into reality for everyone and they get too costly to sustain.

Yep will slide ... Yola will rise

cheers
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Emmy

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Hi there Rjun,

I'm sorry to hear you are not getting through to anyone in the Yep program. I am going to look into this and will post back here when I have more information. Thanks much for your patience.

Emmy
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Rjun

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Thank you for responding Emmy!
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Rjun

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Any information?
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Sanja, Official Rep

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Hello Rjun

We have emailed some people to find out what's going on with this. We are waiting to hear back from them. As it is the weekend, it may be awhile before we are able to get an information. Please be assured that we will follow up on this and let you know what's going on once we find out. Thanks for your patience in the meantime and I apologize for the delay.
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Rjun

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Thank you Sanja I will wait until Monday.
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Sanja, Official Rep

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Thanks for your patience Rjun! We appreciate it.
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Sanja, Official Rep

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Hello Rjun

I wanted to update you on the status of this. The YEP program has recently undergone some changes and we are still ironing out the details. We're want to apologize that the service has not been running as smoothly as it should have been and that we have not kept our YEP participants informed. This is something we regret and we are hoping to make amends now as we sort out the details.

We realize that you'll have some questions pertaining to the YEP program. If you could please send us those questions, we'll try to find the information for you.

Thank you for your patience as we work on this.
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John McCarthy

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Thanks for updating us Sanja and also for your offer of keeping us all in the loop :)
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Rjun

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Well my first request is to update the directory. I also have a suggestion. If you really want to promote YEP then instead of offering a 350$ plan with hp to build websites, link the buyer to the YEP directory.
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Sanja, Official Rep

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Hello Rjun

Can you please give more information about what you mean by updating the directory? Are you wanting your name to be added?

When users come asking for someone who can build their website, we send them an email which gives them both options. I think it great that we have such awesome resources to which we can send people!
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Rjun

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Dear Sanja,

Yes I would like the directory to be updated with my name/business added. I had submitted a directory form with all my details.

Thanks,
Arjun
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ExpertYola.com

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I completed agree with you Rjun
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Sanja, Official Rep

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Thanks Rjun for the clarification. As we're trying to get things sorted out, this may take some time to follow-up on. Can you please send me an email to support@yola.com with the email address you would have used to send the form, as well as your name and business. Thanks.
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Rjun

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Hi Sanja,

I sent the email a day ago and no reply back?
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Sanja, Official Rep

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Hello Rjun

My apologies. It appeared that you sent your email to yep@yola.com instead of the general support - support@yola.com - where I was waiting for your email to arrive.

I have now found your email and will get you added to the directory by this evening.

Thanks again for your continued patience.
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Rjun

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I did send email to yola support.
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Sanja, Official Rep

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Somehow, we did not get it but no worries.. I have located your submission form now and will get this fixed up by tonight.
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ExpertYola.com

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Can I jump on the bandwagon and ask to be added also ... thanks !
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Laura Thomas, Social Media Coordinator

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Of course, please submit your business information to support@yola.com.
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Sanja, Official Rep

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Hello Rjun

Your business has now been added to the YEP directory! Please let me know if there is anything else I can do for you.
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ExpertYola.com

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Can you add my business please thank you ... I sent the details to support@yola.com, told I would be added but no one confirmed that they did as yet.
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jeremy, Employee

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Hi,
Have you received a reply to your YEP email yet?
If not, please email us at support@yola.com and mark it "attention Jeremy" and I will handle it ASAP.
Sorry for the inconvenience.
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Sanja, Official Rep

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Hello ExpertYola.com

I have added you to the YEP directory. I apologize for the wait.

We are still trying to get the details worked out and as a result, any YEP inquiries will take us some time to answer.
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ExpertYola.com

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Thank you very much, could you please spell Barbados probably though i.e. it has no "E" in it thanks.
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Sanja, Official Rep

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Whoops.. sorry! I have fixed this up! :)
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ExpertYola.com

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Thanks