Link to renew my domain subscription isn't working

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  • Problem
  • Updated 5 years ago
  • In Progress
  • (Edited)
Archived and Closed

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THIS IS THE WORSE COMPANY I HAVE NEVER DEALT WITH. THEIR LINK TO RENEW MY SITE DOMAIN DID NOT WORK AND NOW I AM LOSING BUSINESS AND THEY WILL NOT HELP ME. I HAVE NEVER BEEN TREATED SO POORLY BY A COMPANY'S SUPPORT DIVISION IN MY LIFE. IT HAS BEEN A NIGHTMARE.
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Dina Slawson

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  • FRUSTRATED AND ANGRY

Posted 5 years ago

  • 1
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Monique

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Hi Dina

I am in the process of replying to the large number of emails you have just sent us.  We are doing everything we can to assist you but we have had difficulty reaching you by phone to resolve your query.  Please bear with me while I type a response and don't send further emails or make additional posts as this is slowing us down in trying to respond to you.  We are committed to assisting and hope we can work together on this to resolve the matter promptly.
(Edited)