Yola running incredibly slow

  • 2
  • Problem
  • Updated 3 years ago
  • Not a Problem
The site builder is unusable at the moment its so slow when you scroll down the page it takes 30 seconds to show the move please fix this ASAP i have alot of updating to do today 
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Paul Rhodes

  • 79 Posts
  • 7 Reply Likes

Posted 3 years ago

  • 2
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Paul Rhodes

  • 79 Posts
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i have restarted the ste builder many time same issue i notice im not the only one so frustrating 
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Phil Taylor

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It's working fine for me. Maybe a recent change in your coding is causing problems?
I don't see any other reports, other than those from 4-5 years ago
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Paul Rhodes

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and some one just me too'd the problem its not an issue my end i have no new code anywhere
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Lyall, Official Rep

  • 142 Posts
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Hi Paul,

I've looked into this and your site as well as that page specifically load without delays in the Sitebuilder on my end. Will you look at the troubleshooting steps here? Those steps apply to both a site not loading as well as a site taking a long while to load. Trying a different connection then another computer, if possible, are particularly helpful.

You could also consider removing the Get Clicky code at the bottom of the http://www.aidanobrienfansite.com/david-betts-photography.php page and seeing if that helps with the load time. I understand the code might not have been added recently though.

If you continue to have trouble please visit supportdetails.com, grab a screenshot of the results page and email it to us at support@yola.com so we can assist further.
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Paul Rhodes

  • 79 Posts
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Hi Get clicky code cant be removed as its something i pay for  and i have that widget on every page and this is the only page im having issues with im checking it now using a different browser
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Paul Rhodes

  • 79 Posts
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I was able to get the page working perfectly on ME so the issue must be with Chrome the page opens perfectly in ME 
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Laura Thomas, Social Media Coordinator

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That's good to hear. If you run any browser extensions on Chrome, disabling them and turning them back on one by one is a good way to see if they are causing the loading issues. Also be sure you're using the most updated version.