Yola will not let me point my YOLA domain to Smug Mug ..In fact it wont let me edit the CNAME record at all ! Please help

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  • Updated 3 years ago
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Following your directions to point my yola domain to my Smug Mug sit has proven very frustrating.

I can't edit the A records ( error)

I cant add a CNAME record (which I need ...ERROR)

I tried to contact email support, and it would not connect !

I don't want to move my domain away from Yola, but i'm running out of options tonight...
This is a time sensitive matter, please respond ASAP..

Photo of Ken LeBleu

Ken LeBleu

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Posted 3 years ago

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Photo of Jackie


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Hi Ken,

We have received your emails and I have just responded to you there. The problem you are encountering is that it is currently not possible to delete an A record from My Yola, which is why you are receiving these error messages. Our engineers are aware of the issue and are working to add this functionality.

I have updated your domain's DNS to point to SmugMug, and you should be able to see the change within 48 hours once it has propagated across the internet. 

Apologies for any frustration this may have caused! 

If you need anything else please let us know.