Yola as a more standard host??

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  • Updated 8 years ago
  • Under Consideration
Where did my post go? I would have sworn that I posted a few hours ago, suggesting that Yola implement a second hosting solution for Yola "graduates" or more advanced members. The idea is that people come to Yola and learn a great deal. Then their wants become more advanced and sophisticated -- and they're forced to leave in order to realize their new wishes! This will happen to me in another 6 months or so -- I'll want an MySQL database, a PHP membership program, and a WordPress blog. I'd love to host the whole shebang with Yola. How about two tiers of Yola membership - one for newbies or just simple sites; and another that offers more advanced hosting options. I'm already paying a host $100 a year, for not much of anything. I'd much rather give that $100 to Yola and receive some help with my programming! You have Yola Bronze and Yola Silver. Maybe Yola Gold will be a more wide-open hosting option that would enable people to stay at Yola for years, even after they have outgrown the Sitebuilder??
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Keara

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Posted 8 years ago

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KanThaiDecor

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Not that it is a bad idea but Yola is a site builder first and foremost that will host your site made using their site builder.
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Keara

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Thanks, John, I know that. But it would perhaps be better to let Yola say whether it wants to be just one thing, or whether it might want to be more than one thing.

It's a shame that Yola educates its customers and then has to watch them leave. Imo Yola should look for ways to prevent that. It doesn't have to be "first and foremost" any one thing. It can develop in all kinds of directions, should it choose to. My personal preference would be that it remain a site builder for neophytes, but that it also find a way to accommodate people who have graduated to a different level of sophistication. Otherwise it will continue to be the victim, to some extent, of its own success.

As mentioned, I'm already paying a regular host $100 a year. I'd much rather pay that to Yola and actually receive some help from time to time.
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Keara

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I should probably have used a different title for my post -- something like "Could Yola ALSO offer a conventional hosting option?"
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KanThaiDecor

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No your post is fine...This is one of the few company forums I have seen where ideas from users are truly welcomed.Many times ideas from this forum have been implemented into site builder....I have been here for a little over 2 year now I think and Monique has kept this forum a great informative ideas are welcomed kind of place to be.
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Boomer, Champion

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I have a few sites built with Yola's excellent site builder and they will stay here and continue to be updated with Yola. I have also had to move on though and learn PHP
and MySQL for one of my other sites.

I would also love it if Yola would consider some sort of hosting plan for PHP and MySQL. Hosting Only. There are plenty of tutorials and help on the internet for PHP and MySQL. You will get my $100 too.
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KanThaiDecor

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Yeah Yeah....I am an old dead tree what do I know? Ha!!! Actually I plan to do a little revamp of my site and may need a little help from you.
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Monique, VP of Customer Support

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Hi Guys

This is an excellent idea. Thanks for sharing it, Keara!

Having personally gone through many sad good byes where one of the wonderful customers we have nurtured has "graduated" from our simple sitebuilder/hosting solution, I know exactly where you are coming from. I am always amazed at how a person can start with barely knowing how to send an email, let alone build a site, but race through the learning curve to the point where they master Yola and are then ready to move on to more complex website building challenges!

If only we could grow our product as fast as people are able to learn it! It is true that we could take a number of directions with our business. However, we are very much aware that we can't do everything and still do it well. We are definitely here to meet a very specific need: to make it easy for small business owners to create websites that stand out and help them grow their presence on the web. We want to be the very best at that before we start thinking about what else we can offer :)

We do have plans to introduce other packages. However, PHP and MySQL are not on the roadmap for the short to medium term future. Not saying that this will never change, but do want to be clear about our current thinking so as not to raise any unrealistic expectations.

I will definitely pass this request on. Thanks for challenging us to think about other directions in which to grow our business!
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Keara

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Monique, thank you so much for your reply to my post. Your concerns about focusing on the main thing and not spreading your resources too thin are certainly valid and understandable. And wise too. :-)

What I'm wondering is this -- would it be possible to have a kind of spin-off of Yola? Yola Advanced? -- one that offers more ordinary hosting plus, say, a user forum for exchanging help and ideas. I don't think that would be resource-intensive. Yola's more advanced customers would, however, be able to stay with the Yola brand. Yola Advanced would, in turn, reap the benefit of those hosting fees we now reluctantly pay to other companies.

There is so much goodwill toward the Yola brand, and among Yolans as a group. "Yola Advanced" would enable us to maintain these good connections in a modified form. :-)

I do understand that you need to shepherd your resources and maintain a focus. A Yola-Advanced spin-off that was (a) separate from Yola; but (b) connected to Yola, might be a great solution to all the competing needs.

P.S. Part of my concept is that people using MySQL and PHP would NOT be receiving the kind of detailed, daily assistance you provide here. They would be more on their own. But they would be connected in a Y-Advanced forum and that would make a big difference.

Also, I'm imagining that Yola Advanced would not offer the Sitebuilder. Therefore the Sitebuilder would not have to be re-engineered to incorporate new features such as PHP. (I imagine that is your biggest concern?) Yola Advanced, as I picture it in my mind, would be fairly ordinary hosting PLUS a few special features. Maybe we could use our Yola templates there? And we could have a forum such as we have here. Those two features alone would make it stand out from usual hosting.
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Keara

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P.P.S. Monique, I fear that my response basically falls into the "Yes, but" category, and for that I apologize. Perhaps I've managed, however, to give a bit more clarity to my idea, and that could be of some benefit down the road.

(Or perhaps some entrepreneur that you know, or who reads this forum, will want to give it a try?)

In any case, I do thank you for your reply, in which you had to say "No," but did so while simultaneously managing to validate my suggestion.
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Monique, VP of Customer Support

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Hi Keara

I like the way you think. Maybe you have a bit of the entrepreneur in you, yourself! ;)

The business people who work on these things would have to look at a proposal like this and ask what it would really take to distinguish a traditional hosting service from the many other established providers. But that is a whole other discussion . . .

I really look forward to the day when we can look at expanding our business into other areas, either along the lines that you suggest, or in other ways that we can't anticipate right now.
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Keara

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Thank you again, Monique. I really appreciate your affirming replies (even when they cannot be in the affirmative).

You know, I think that everyone who is attracted to Yola is responding to their inner entrepreneur. Me, you, nearly all of us. :-)