If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We do not have any hidden fees. However, depending on when you signed up for Yola Bronze, you may be opted-in to our automatic renewal system. Auto-renewal is a hassle-free and convenient way to ensure your account is always up to date, and that you don't lose your domain or Yola Silver account functionality. If you prefer to opt of of this, please follow these steps:
1. Log in to My Yola.
2. Click on “Domains” in the left-hand menu.
3. Under the “Status” heading your auto-renewal status will be indicated.
4. To turn off auto-renewal, click cancel and confirm that you would like to turn off auto-renewal.
5. Auto-renewal for your domain will be canceled.
If you need any further assistance, please let me know.