Yola bronze package 2014.

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  • Updated 4 years ago
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I purchased a bronze package and it includes a free domain for one year, the support
told me to buy a new domain separately for 6.99.www.visionft.co.uk. Mr J Panchal I already paid the ammount every year 17.95. Could you look into the error.

Mr J Panchal
kam.panchal22@gmail.com
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kam panchal

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Posted 4 years ago

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Laura Thomas, Social Media Coordinator

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Hi Kam,

Our Payments Team will be glad to follow up with you via direct email to protect your privacy as this is an account management related inquiry.
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kam panchal

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I did get reply today and the domain is still not working.

Bronze package £17.95.

sincererly
Mr Jay Panchal
visionft.co.uk
kam.panchal@gmail.com
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Laura Thomas, Social Media Coordinator

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Hi Jay,

I do see that our Payments Team has been in touch with you today. Please refer to Jackie's email. Also, to clarify her response further, you only receive one free domain for the first year of the Get Your Business Online program, after that the renewals are billed separately for £6.99. It looks as though you began to renew this domain but the payment is still pending. This must be addressed with our Payments Team via direct support so please continue with the message strand from Jackie today.