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I purchased a bronze package and it includes a free domain for one year, the support
told me to buy a new domain separately for 6.99.www.visionft.co.uk. Mr J Panchal I already paid the ammount every year 17.95. Could you look into the error.
I do see that our Payments Team has been in touch with you today. Please refer to Jackie's email. Also, to clarify her response further, you only receive one free domain for the first year of the Get Your Business Online program, after that the renewals are billed separately for £6.99. It looks as though you began to renew this domain but the payment is still pending. This must be addressed with our Payments Team via direct support so please continue with the message strand from Jackie today.