Yola Bronze renewal payment failure

  • 1
  • Question
  • Updated 6 years ago
  • Answered
I tried to renew my Yola Bronze account but Shopping Cart screen crashes (channel error message appears). How can I pay my subscription? I only have a couple of days left to renew.
Photo of Bill Jackson

Bill Jackson

  • 4 Posts
  • 1 Reply Like

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Bill

I'm sorry that you're experiencing this error. Can you please call our Call Centre? They will be able to process your payment on your behalf.
Photo of Bill Jackson

Bill Jackson

  • 4 Posts
  • 1 Reply Like
Thanks but I tried again using Microsoft Explorer instead of Firefox and it worked fine. Must be some compatibility issue with Firefox.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
I'm happy to hear that, Bill. Thank you for your valuable feedback!