Yola Cannot Open My Site Builder(yola cnt open)

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  • Question
  • Updated 9 years ago
  • Answered
yola wont load the site it have problem....cnt open the site builder also it cnt load...ask to contact support..y what happen to yola
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chihua93

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Posted 9 years ago

  • 2
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William

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yea me too mate I have reported it.. I am sure it will be repaired soon, they dont mess around..
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Monique, VP of Customer Support

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Sorry about this guys. Should be fixed in a few minutes. We will let you know.
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William

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its still asking me to logout Monique and send you an email??
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chihua93

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okie now when i enter wanna login there was account not found is that is a problm can u solve it
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William

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they are still working on the builder mate, pls be patient Monique will tell us when all is ok....
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Monique, VP of Customer Support

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And we're back! You should be able to login now and edit your accounts as normal. Let us know if there are any further problems.

Apologies for the interruption.
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chihua93

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now all 5n rite
thanks
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William

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not for me lol..still cannot access, keeps coming up with unfortunatly there was a problem, pls logout..
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Monique, VP of Customer Support

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Can you try clearing your cache or restarting your browser? Let us know if you are still unable to login.
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chihua93

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when me wanna edit there wat a message "
Unfortunately, there is a problem opening your page.
We apologize for the inconvenience. If the problem persists, please contact support.
"
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William

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lol thats what im getting so problem still exists hehe.
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Monique, VP of Customer Support

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We are looking into it. Can you quickly post your site URL for me to check?
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chihua93

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u also have that message ah willi
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William

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we have success friend, try it now.......
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Sanja, Official Rep

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Hello

I have tried to enter my site builder and am not encountering any problems. Can you please try the following:

Clearing your cache: http://www.google.com/support/account...

Then try re-starting your browser. Please let us know how this goes.
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chihua93

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i can login but when wanna edit my site the site builder give me a warning "
Unfortunately, there is a problem opening your page.
We apologize for the inconvenience. If the problem persists, please contact support.
"
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Monique, VP of Customer Support

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Can you post your URL please?
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William

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no its working now, logout friend and login again and it should work...
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Monique, VP of Customer Support

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Great. There was a further glitch after we restored logins which would have caused the error you encountered. This has now been fixed and you should all be fine again. You may have to log out and in again if you were seeing an error message on your page.
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William

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yes everything in the garden is rosy, thanks Monique and Sanja.
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chihua93

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okie now it was back...say thanks to all engineer all the support admin all..yola is the best in the world..!
thanks all..EMP help me to say thats to all the engineer..! :)
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Monique, VP of Customer Support

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Awesome! That is what we love to hear! Thanks for your patience while we sorted this out!