If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We have received reports that the Chinese government has blocked all our hosted sites. The error they are seeing is a "network timeout" when they try to access your site. We are not sure why our sites have been blocked, but we know that other similar services (including YouTube and WordPress) have been blocked in the same way.
After making enquiries we are told that we might never get an explanation or a solution. Unfortunately this is all we can tell you, I'm sorry I can't be of more help in this regard.