Yola Customer Service

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I can't seem to get a response when emailing Yola support. Can anyone help me?
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Lorie

  • 1 Post
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Posted 9 years ago

  • 1
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UK Duke, Champion

  • 3321 Posts
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Hi Lorie,

Whats the problem?

If its about your account its better a Yola employee answers but if its about your site i'm sure i can help.

Lee.
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Ruth

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Hi Lorie,

I've had a look and I don't see any emails from you. I'm sorry that you haven't had a response. Please let us know what the problem is and we will do our best to help you.
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Ruth

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Hi Lorie,

You can edit your DNS settings so that your domain points to your new provider.

Depending on the host you're moving to, it would either be editing nameservers or creating an A Record. This means that you will still get a renewal reminder from us 11 months after purchase. Please view this tutorial: http://www.yola.com/tutorials/dns-for...

Lorie, I'm going to take down your post since it contains your personal details.

If you run into any problems please email support@yola.com and we will do our best to help you.