Unable to log in or access site

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Is Yola down please? Can't seem to log in and also my site is inaccessible. Thanks, David
Photo of David

David

  • 71 Posts
  • 2 Reply Likes

Posted 5 years ago

  • 1
Photo of rose marie

rose marie

  • 72 Posts
  • 23 Reply Likes
Hi David, it's working for me, I assume that you went through all the prescribed steps - clear cache, updates, etc. What is your url - perhaps someone here can check to see if your site is online
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi David,

We are not down and I was able to view the websites in your account without issue. I have attached a screenshot of one of them for your reference.

Can you please check out the tips in this tutorial and let us know how it goes?
Photo of David

David

  • 71 Posts
  • 2 Reply Likes
My site has now suddenly loaded! Thanks again for immediate and helpful support - always get great help from Yola on the very few occasions I've needed it.

Thanks again, David
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
So glad to hear it David!