If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Hi, I am very happy with my Yola website, and just added Yola e-mail to my domain. I would like to know how secure the e-mail server is, and also would like to know if it's possible to change my username. Thank you, Tiana Mylene
Our email partner guarantees that Yola Mail provides complete virus and spam protection to all sent and received mail, which keeps your Yola Mail secure and protected.
In regards to changing your username, you can delete your Yola Mailbox and start fresh again, however, you will lose any emails in your mailbox.
I would suggest creating an alias. Here's how:
1. Log into your Yola account on Yola.com
2. Go to your Yola Mail page.
3. Click on "Manage aliases"
4. You can then choose to delete your alias or add a new one.
Please let us know if you need further assistance or clarification, Tiana. We'll be happy to help!