Yola Footer on Silver Account

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged

I have a silver account but I keep having yola footer on my website. If I constantly republish my website it disappears for couple of days but again it keeps appearing back.

Well, eventually I had to lock my entire website and I am thinking of cancelling my account but I don't want to lose the content of my web page either.

Any suggestions?

Photo of Gorkem


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Posted 6 years ago

  • 1
Photo of Gop


  • 7473 Posts
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Hello Gorkem,

This is currently a re-emergence of an old problem. I think it's OK again now. The incidence of it returning as you have reported is very unusual. Generally if it does happen it's only after some major re-work of the builder or something on the Yola side. Like once or twice a year for some accounts.

Have you kept any records of dates or incidence of the reappearances of the Footer as I think that would help the engineers get to the bottom of this?
Photo of Stefan

Stefan, Official Rep

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Hello Görkem

I have checked your website that you have password protected, and I wasn't able to see the footer.

You said it is on and off on your website. Can you please take a screenshot the next time it is happening, and post it here?