Yola form not working?

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Some of my Yola forms are not working, while others are. I have checked all my settings, checked all my email accounts spam folders.

My form at this url: http://www.pocketempiresstrategy.info... works just fine.

But my forms at the following urls are not working: http://androidgamenetwork.com/allianc...
http://www.geowars.androidgamenetwork...
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Cory

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  • frustrated

Posted 7 years ago

  • 1
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diane

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Hi, Cory,

How is it not working? Are you receiving any error message? Or just not receiving test messages? Have you pasted any text from a word processor like MS Word? Please let us know so we can investigate further.
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Cory

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Sorry,

I'm not receiving test messages from the second two forms I mentioned. I am from the first form though.
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diane

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Can you please check your spam folder and let us know?
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Cory

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II have checked spam folders and nothing is in them.
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Justine

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Hi Cory,

Is it possible for you to change the email address your forms are being sent to? This is a good way to help diagnose the problem.
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Cory

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Sorry it took so long to respond. Had a busy day yesterday. I changed email and it worked. After digging deeper I found I had my MX records entered wrong on my GoDaddy DNS settings. All is fixed now and working!

Thanks for the help, it wasnt until I changed email and had it work till I thought to re-examine my MX records.

-Cory
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Brianna

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Hi Cory,

Thanks so much for the update. We are very happy to hear that things are working fine for you again!