yola index page won't load

  • 1
  • Question
  • Updated 8 years ago
My yola page won't load
Photo of michael revolinsky

michael revolinsky

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Michael

I'm sorry to hear you are having this problem and would like to get it worked out as quickly as possible. We are currently trying to troubleshoot this, and if you can you do a few things for me please and then give it another try that would really be helpful:

1. If you are using Internet Explorer click on the Compatibility View button of your browser (next to the refresh button) and add Yola to the Compatibility settings. For more information, see: http://www.microsoft.com/windows/internet-explorer/features/enhanced-navigation.aspx.

2. Clear your browser's cache. This link has more information: Clear your browser's cache.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox. Please note that although we find Firefox to work the best, we can support you if you are using another browser as well.

Please let me know if any of these suggestions works for you.