Transfer failed, reset DNS records

  • 1
  • Question
  • Updated 8 years ago
  • Answered
  • (Edited)
I can not get into my site. We tried to transfer the domain name from here to another site last night to find out we cant because we have to wait 60 days. Now i can not get into the site,I can edit it but when i type in the url it takes me to my internet provider page... here is the site addy or So right now my site is not working and that means no money coming in and in return makes me more than ever want to move this site. tried to call customer support and guess what surprise it don't work either. So what do i need to do now? already paid for the domain name so im out this money because i cant use it on either account now.
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  • mad

Posted 8 years ago

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Laura Thomas, Social Media Coordinator

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I understand your frustration. I believe your transfer attempt may have affected your domain name settings. We have restored them for you and your site is now live on the web, please see attached screenshot.

I apologize for the inconvenience and am sorry to hear you were unable to connect to our phone support. I have reported your case to them to investigate what could have caused the problem you experienced.