Yola is Having Problems Loading and logging off.

  • 2
  • Problem
  • Updated 7 years ago
  • Acknowledged
Im having problem Loading Pages and logging off. For time to time it freezes. plz fix the bug.
Photo of Sam

Sam

  • 34 Posts
  • 3 Reply Likes

Posted 7 years ago

  • 2
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Sam,

Sorry to hear you are having these problems. In order to pinpoint why this is happening, it is necessary that we go through a few troubleshooting steps. Please take a moment to review the following:

1) Clear your browser's cache. This link has more information: Clear your browser's cache.
2) Check that you are using an updated version of Flash - click on this link.
3) Check your privacy settings in your browser. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
4) Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
5) Make sure you are using an updated version of your browser.
6) Try loading the site in a different browser (e.g., Chrome, Firefox, Safari, Internet Explorer).
7) Try loading the site on a different computer or network if possible.

We look forward to getting to the bottom of this with you, Sam.