Yola is infected with a virus

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
My Yola site http://www.ddcrochet.com is infected with a virus according to my virus software. Whenever I pull up my site to either work on it or send a customer to it, I software is blocking: http://trending-fun-today.com/script.js

Please fix this issue or tell me how to remove it from my site. Thanks!
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  • concerned

Posted 6 years ago

  • 1
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Laura Thomas, Social Media Coordinator

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Official Response
Sorry we're so late to this thread. I am a Yola employee but I just want to echo what Gop said above. When you make use of a public forum you are posing your question or concern to the entire Yola community. Many of our members generously volunteer their time to help other members and we ask that everyone be respectful of this. Should you wish to only receive support from a Yola employee you should make use of our direct support here.

Regarding your problem, we agree with Ben and Gop that it sounds very much like a third party application or something you have installed on your computer that is interfering with the Sitebuilder.

Your suggestion that we are piggy-backing off another service which is causing this message is not correct. We do not use other services to host Yola websites—whether they are free or not.

I will be happy to bring this thread to the attention of our engineers but I am doubtful that they will have anything further to add.