Yola is not registering that i have renewed my domain and are going to cancell it.

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  • Updated 6 years ago
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Hi! I have recently renewed my yolasite domain through my account in my yola and it says that i do not have to renew it until late 2013 but i keep getting e-mails that i need to renew. My last e-mail said "We’re sorry to say we’ve had a problem authorizing the payment method we have on file. To keep your website online and avoid interruption please log in to your account and renew your domain.
You have 14 days to make these changes otherwise your Custom Domain will be cancelled and your website will go offline". Whats going on?????
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Nicholas

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Posted 6 years ago

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Stefan, Official Rep

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Hello Nicholas

Both your domain australiancombinedmartialartskaratedoacademy.biz and your Yola Bronze hosting package are up and running, and I can confirm that they will only expire in October 2013. Are you sure you received this e-mail for your domain australiancombinedmartialartskaratedoacademy.biz, or do you maybe have another account with us where there is another custom domain which is about to expire?