Yola is published but domain forwarding says no

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  • Updated 5 years ago
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My domain ablenotaryandwedding.com is forwarded with masking to Yola but when you visit the site using my domain it says, "Your site is pointing at Yola... now you just have to publish..." or something like that. It was working fine this morning. What is up??? I have read others' issue. I have set up two a records on godaddy one named @, one www. Both pointing at 184.72.229.176 but when I try to save it, godaddy gives me an error.
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Jillian M Shaw

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Posted 5 years ago

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Stefan, Official Rep

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Hello Jillian

When I look up the A records of your externally pointed domain ablenotaryandwedding.com with an independent tool, it shows the right A record for www, but for without www it shows an A record different from Yola's.

Please check your GoDaddy account again to make sure that both A records point to 184.72.229.176. If you get an error message with GoDaddy, you will need to ask their Support for help as we don't have any insight in your account with them. You may need to remove the iframe code you added to your website to make the settings work in your GoDaddy account, apart from the fact that this way of making your site accessible is very bad for your search engine performance.

Pointing a domain from GoDaddy to us usually works very well, so please keep trying and me posted on this one.