yola loading issues

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  • Question
  • Updated 4 years ago
  • Answered
Having issues connecting to the Yola website builder or having the changes take place. It has been quite a few years since I have updated the site. Can someone assist? Wheresthebeach38
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njoynlife

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  • fine.

Posted 4 years ago

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Laura Thomas, Social Media Coordinator

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Hi njoynlife,

We released our new Button Widget a couple hours ago which may have caused the Sitebuilder to be unavailable for a couple minutes. Can you let us know if you are still having trouble?
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njoynlife

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Hi Laura,
Thanks for responding. Still having the same issue. The connection time is back to normal but when I try to update my site, it tells me "sorry there was a problem." It seems to do this more in windows than google chrome.
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Laura Thomas, Social Media Coordinator

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Thanks for your reply. Just to clarify, when you refer to updating your website, do you mean making changes in the Sitebuilder or publishing your site? I only tested editing in your Sitebuilder but I am happy to test publishing as well with your permission.

In the meantime, can you please take a look at the initial troubleshooting section of this tutorial and let me know how it goes?