Yola Mail Big Issue...HELP!

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
i have brought a new custom domian with you on saturday (www.ballettheatreuk.com)and at the same time i payed for the use of yola mail

everytime i try to set it up it says please try again later or but then nothing else, its really important that i set this up asap as my old website is closing down and this is going to be my new one...so need access to emails please can some one help or tell me what im doing wrong, ive tried to follow the steps from the tutorials but it dosnt work....

please help!!!
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marketing

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  • confused

Posted 6 years ago

  • 1
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Gop

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Hi marketing,

The Yola people will respond to you within a day or so. It sounds as if there may be a problem and there's nothing that I can advise you to do to get it working.

I think it will be remedied quickly once they are on to it.
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Laura Thomas, Social Media Coordinator

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Hello,

I see you have been working with Sanja regarding your transfer of ballettheatre-uk.com. Until the transfer has been completed successfully, you will not be able to set up your Yola Mail account. Please follow up with the Sanja via the email she sent you last in regards to your domain transfer and Yola Mail set up.