Yola mail Log in isn't working

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  • Problem
  • Updated 6 years ago
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How do I reset my yola mail? Because it clearly is not working right and I cannot log into it?
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Darrik Curry

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  • confused

Posted 6 years ago

  • 1
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Stefan, Official Rep

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Hello Darrik

Could you please let us know at which stage exactly you experience the issue? I have checked your account, and I could see your Yola Mail mailbox in your My Yola, and when I clicked on "Check inbox", I was taken to your login page.

Are you getting that far as well? Do you get an error message when trying to log in from that page?
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Darrik Curry

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I get to the log in page and I tried every log in and password that was possible. None of them worked. Is there a way I can reset my log in and password?
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Stefan, Official Rep

  • 4448 Posts
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Hello Darrik

I'm sorry for the late reply. Yes, you can change the password of your Yola Mail mailbox. You will see this option to click on on your Yola Mail page in your My Yola. It's one of the options mentioned in your mailbox overview on this page. Change your password there and try to log in again.

If this is still not solving the problem, please come back to us, so that we can investigate on possible technical issues of your Yola Mail account. Thanks for your patience and working through this with us.