Yola Mail not working

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
I purchased Yola Mail when i purchased my domain and now its trying to charge me again for yola mail
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thappza1ceo

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  • 0 Reply Likes
  • upset

Posted 7 years ago

  • 1
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Stefan, Official Rep

  • 4448 Posts
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Hello thappza1ceo

This is a known bug about Yola Mail that we're currently fixing.
Can you please try the following options:
  • Refresh your Yola Mail page.

  • Navigate to another tab of your My Yola dashboard, e.g. Site Traffic, and go back to Yola Mail afterwards.

  • Log out, clear your cache and cookies, and log in again.

In the meantime, if you have already set up your Yola Mail account, you'll be able to access it directly from the Yola Mail login page using this URL: http://mail.yoursite.com/mail
Replace "yoursite.com" by your domain name.

If none of these options solve the problem, please come back to us, and we'll assist you further.