yola mail problem

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I got an email saying
Get an email address to match your website

Yola Mail for only $9.96/year!
Congratulations on purchasing a custom web address.
Now you can get a personalized email address to match
your website and make your business look more credible.

Then I click on the link and I go to my normal home page. I log in and nothing special.
When I go to the help section it says;
In order to activate Yola Mail after purchasing your domain name from Yola:
1.Log into your Yola account and click on "Yola Mail" on the left hand side.
2.Click on the "Get Yola Mail" button.

If only I could because they aren't there. Am I doing something wrong ? I do want the email.
Thanks for your time.
Photo of Philip Rodgers

Philip Rodgers

  • 1 Post
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  • frustrated

Posted 7 years ago

  • 1
Photo of Shawn Holman

Shawn Holman

  • 486 Posts
  • 26 Reply Likes
Hello Phillip,

Because you already got yola mail that's fine,
but my email support@weebuild.biz was free because i got it setup my google apps.

I'm not sure what the problem is here but if you could, can you take a Screenshot of your yola mail page.

Kind Regards,
Photo of Brianna


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Hi Phillip,

If you are not seeing the Yola Mail tab in your MyYola account - it sounds as though you signed up through one of our partnership programs such as Get British Business Online (Google UK partnership) or Get Your Business Online (Google Canada Partnership) is that correct?

Yola Mail is not offered with these partnerships. We will be offering an exciting Google Apps based custom mail solution in the future, however until this time you can take advantage of the free Google Apps service.

To set up your email using Google Apps please see this tutorial: Setting up your email with Google Apps.

Please let us know if you struggle with this at all, Phillip. We'll be glad to help you along the process.