Yola mail registration is not working!!

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  • Problem
  • Updated 6 years ago
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Why is yola mail not working, I'm trying to buy it and its redirecting me to the home page!!

as well as I don't have yola mail on the left list of my yola page!!

asked for a help from the support team but they just replied visit out tutorial and tutorial is telling me to find yola mail on the left side where there's nothing!!!

Can anyone help me please!

Kind regards,
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Yasser

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Posted 6 years ago

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Gop

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Hello Yasser,

Is your subscription through GBBO or GYBO? These two promotions aren't offered Yola mail but you do have the option of using Google Apps Mail.

If you want info on Google Apps Mail here is a Yola Tutorial
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Yasser

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thanks for your reply, i don't have mail subscription yet, that what il looking for, getting mail with my site domain name but its not working through cola, whenever i try to get the subscription i get redirected to cola home page!

try it yourself from here www.yola.com/yola-mail

regards
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Gop

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Thank you for getting back Yasser.

I can get into the right page. The reason being is that I am not signed up with GBBO or GYBO. These are the programs offered by the UK Get British Business Online and by the Canadian promotion Get Your Business Online. These cannot offer the Yola Mail service as an option.

Maybe if you can tell me your web domain I can let you know for sure?
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Yasser

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thanks Gop
im not with both gbbo & gybo, I'm only a member with cola.
my domain is student.co.uk
regards
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Gop

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Hi yasser,

I see you have a .co.uk domain so I think you cannot use Yola Mail.

You can use Google Apps Mail. To set this up see this instruction. Setting up Google Apps Mail with your domain.
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Nazlie

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Hi Yasser

I checked our accounts system and your domain, student.co.uk, is not hosted with Yola.

If you are not seeing the Yola Mail link in the menu in My Yola, then you are most likely signed in on a Getting British Business Online (GBBO) account, as Gop has mentioned.

We can investigate the problem in more detail, if you would like to share your login email address here and we can check the account status.

Thank you in advance
Nazlie