Yola mail renewal problems

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I have renewed my subscription to yola mail and my website but i cannot access my email
Photo of Jack Wakefield

Jack Wakefield

  • 4 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Jack

I've checked your Yola account and can confirm that your Yola Mail subscription has unfortunately not been renewed along with your domain and hosting package.
I'm very sorry about that and that you currently don't have access to your Yola Mail.

I have forwarded this issue to your Payment specialists, and they will follow up with you on this matter via e-mail. That's why I'll mark this thread as solved.