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That's correct. You're using Yola through the GBBO programme, and for participants of this programme Yola Mail is unfortunately not available. However, you'll be able to use Google Apps Mail for your custom domain name. For more information please refer to our tutorial Setting up your e-mail with Google Apps Mail.
Thanks for the help. I had email through Goggle with one of my old domains but it was a bit of a pain. Is GBBO a reference to the package I am using? Is there something I can do to get the yola mail option.
Yes, GBBO means "Get British Business Online", and it's the name of your account status with Yola. As the GBBO programme is a partnership with Google, you can only use Google Apps Mail for your GBBO domain. This is a decision made by Google and beyond our control. I'm sorry that Yola Mail will not be available for your existing GBBO account.
If you still want to use Yola Mail, we can change your account from a GBBO to a Yola account. This means that you will have full access to Yola Mail, and the Yola Mail settings will be added to your My Yola. Going forward you will also renew at Yola prices. For more information on our packages and pricing, please see this link: Yola Pricing.
