Yola Online Store Category Help

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  • Problem
  • Updated 6 years ago
  • Solved
Hi,
I have yola online store. I have created 5 different pages for Necklace, Earrings, Rings etc......
I have added yola online store to each page and selected the category i wish to show.
When I choose PRODUCT LAYOUT, i wish to select POLAROID but as soon as i choose this option it takes away the oppertunity for me to save it.
Any help?
Thanks
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Claire Kuyuate

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Posted 6 years ago

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Gop

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Hello Claire,

Hope your site is going well and the sales are happening.

By Polaroid I presume you mean the grid layout, 3 x 3 or similar ? This is made on the Store widget?

I have just reviewed changing my store layout from grid to list and table and back to Grid and was able to Save after each change. This shows that feature of saving works within the facility so to identify or fix yours.

The first thing to do would be to clear your browser cache and retry, secondly if that doesn't correct try another browser. let's know how it goes?
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Claire Kuyuate

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Hi,
I have tried all your suggestions an i still can't save it.
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Gop

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Hi Claire,

Sounds strange. I understand the annoyance.

I think you have told me before but may I ask again? The browsers that you are using?
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Claire Kuyuate

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Windows Internet Explorer
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Stefan, Official Rep

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Hello Claire

Can you please provide your URL? Using your forum e-mail took me to a Yola account where there is just one website which doesn't seem to be the one you're talking about because it only has two pages.

And if you could let me know which browser and version you're using as Gop requested above? Thanks.
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Gop

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Hi Stefan,

It just jogged my memory. I left a message for you on another of Claire's threads about a similar issue. I didn't realise that you had gone on leave at that stage and suggested that you would follow up on this. I remember from previous experience formatting issues with IE and Safari wrt the Online Shop but this was to do with littlesticks site, a person from NZ that you worked out the issue but wasn't published. Wondering if it's related?

The issue is at the end of the thread: http://forum.yola.com/yola/topics/sol... but no answer re the browser.
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Claire Kuyuate

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Hi, i 'm using Window Internet Explorer.
http://sitebuilder.yola.com/en/ide/in...
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Gop

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Claire can you try doing the same with FireFox or Chrome as your browser. hopefully this will resolve this issue??
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Stefan, Official Rep

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Claire, Gop is right. Internet Explorer can be challenging in many ways, can you please try in a different browser and let us know if that helps?
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Claire Kuyuate

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Hi Guys,
Just tried it again this morning and works fine. Don't know what the problem was, but all ok now. Thanks for you help though.