Yola Online Store Problem

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I have just signed up for Yola Online store, however when I click on 'add payment method' a new page appears and keeps flashing saying 'Loading Store Data' but nothing happens?

I'm trying to add Google Checkout??

My URL is www.megamixevents.co.uk
Photo of admin

admin

  • 22 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello admin

I have checked your Yola account, and I'm afraid that I wasn't able to replicate the error you report. It takes a couple of seconds until the Payment control screen is loaded, but I can eventually view it on my end. It seems to take a while for the software to connect to Google Checkout.

Please log out, clear your cache and try again. You can also try a different browser or computer.
Photo of admin

admin

  • 22 Posts
  • 0 Reply Likes
Hi Stefan,

I have cleared my cache and browsing history as you have mentioned, I am currently using Safari but still the page just flashes and says 'loading data'.

It's been like this for 10 minutes now?
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
There are issues with Safari at this time with the Store. Try another browser such as Chrome.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello admin

Gop is right (thanks). We are currently working on a fix for Safari. Until then I'd like to ask you to use a different browser, such as Firefox, Chrome or Internet Explorer. Thank you for your flexibility.