Yola online store - some ideas for improvements.

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  • Updated 6 years ago
Dear Yola Support Team - and especially you, dear Stephan ;)
I bought a Yola online store for a monthly trial and would like to share some ideas with you and also some of my concerns...
First of all, I've been trying different online stores (yes, payable versions) and none of them entirely suits my needs. However having two of my websites succesfully set up with Yola I was waiting impatiently for your e-shop.
Well, I was able to create a beautiful e-store in no-time, I love it and would love to stick with it, but it has some features that need to be improved in order to be absolutely perfect - could you please let me know if it can be done and if yes - then when??:
1. number of items - instead of showing the exact number of items in my store (competitors!!!) - could there be an option added like: "low" "medium" "high" please? Just for those who doesn't wish to show how many product they have in stock
2. Could shipping be made not only by weight of the parcel, but also by the price (e.g. 0.01-40.00 GBP - X GBP postage, 40.01-70.00 GBP - Y GBP postage, over 70 GBP - free postage - you've got the idea)
3. Promotional price - can you add an option of promotional, lower price, so my customer could see the "proper" price and the new, promotional price (e.g.in red colour) in the same time??
4. hidden price - could you add an option that only logged customers can see some of the prices please? This is because some of the product I'm selling are professional beauty products, so only registered, logged in customers should be able to see the prices.
5. Could you add the option, that a customer need my manual acknowledge in order to become registered (again - point 4.- some of my customers are beauty specialists, I need to be able to verify them in order to sell them professional products).
I know I'm asking for a lot of things, but I think those changes are not difficult to make from the IT specialist point of view, and I'm sure a lot of people using Yola e-shop would greatly benefit from those changes... Please let me know if those improvements are possible to make some time soon.
Best regards,
Magdalena
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ficulka

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Posted 6 years ago

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Gop

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Hi Magdalena,

many of these functions are available by direct or indirect methods now. I have given links to users' and Ecwid staff solutions within the responses and hope that these offer you a convenient way to help with your requirements

Point 1. this is not enabled by Ecwid at this point but you can place it in their ideas section. This is a voting system and if enough users wish this feature it is developed. The store is developed by Ecwid.com and is not a Yola developed product. See Customer suggestions and ideas

Point 2. This can be done already and requires a bit of logic applied to the shipping whereby the the weight is nominated as the same value as the price, then a conditional shipping charge is calculated based on the weight (Price that you have entered) this can be set as a range as you wish. This thread gives you a good idea:http://www.ecwid.com/forums/showthrea.... it is also about to be implemented as a feature by Ecwid.

Point 3. Promotional prices can be set up and there is a specific tutorial on this in the Ecwid KB or Forum. This can be searched quite easily on their site. http://ecwid.com. Your answer may be in this thread or similar: http://kb.ecwid.com/w/page/24739561/D...

Point 4. The hidden price could be accommodated by the use of a promotion code that specific users can be advised of. There is also the possibility of using hidden categories and these could be added to a password protected page for example. passwords for these products could be given to relevant clients with the use of a promotion code as a double level of security: Relevant Store product setup is on this thread for this aspect: http://kb.ecwid.com/w/page/27229589/H...

Point 5. You could possibly do this with a password protected page link advising your clients that approved registration is required to be given the code. Another work around is to use something like http://authpro.com which would enable clients to register for this specific product accessibility. The products could be placed behind such a page giving protected accessibility
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ficulka

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Hi Gop,

Thanks for the ideas, I'll try to get my head around it as with those features enabled the shop would be perfect for me.

Just one more thing - could you explain me, why there are no subcategories available (I know they are available in the Premium (Premier) plan, but I'm on Yola Silver and very happy with what I have so far and it just seem silly for me to pay almost 500$ for special design only because subcategories would be useful)...

Thanks again :)
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Gop

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Hi Magdalena,

I'm happy that the ideas have given you some resource to work with.

In the area of sub-categories this is already enabled in the Online Store. There are a couple of paths to effect this and if you give me a little bit of time I will search out or develop an instruction that enables easy access. is that OK? Basically this can be done by goind ito your inventory list and adding a registerd sub-category to relevant items. This is a short-cut but not so intuitive. The optional way is to go into categories and add a new category then step through each product to sub-categorise it. Probably a little more intuitive but a slightly more long way round approach.

I will get both methods documented or referenced as links for your information. maybe within 24 hours?
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ficulka

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Hi Gop, fantastic!!!
I found the root-category and sub-category option in the shop, but didn't mastered it yet. Still need to check how exactly do they work, so your help would be much appreciated. I also don't know how - and if - those sub-categories work with the side menu - lots of new thinghs to learn!
Take the time you need and please do keep me informed.

Best wishes
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Gop

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I'm really glad that you have discovered the sub-category of the shop products as it is quite difficult to explain from first principles. knowing that you have oriented yourself around the topic will make the process easier to explain.

I agree that mastering the sub-categories does take effort and I have had issues previously of double categorising or thinking that I had sub-categorised and then finding out that what I thought wan't accurate and in fact had re-categorised.

If you can give me a couple of examples of products, their categories and their preferred subcategories, then this may facilitate familiar product orientation when it comes to my describing the process, rather than using generic terms like
category (A); subcategory (i) and product (aa) ?
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ficulka

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Gop,
I'm getting there in terms of root-categories, sub-categories and sub-categories of sub-categories!!! It's working fine :)

OK, the way I think I'll do it:
Root category: RETAIL
Sub category: BRAND A
Sub-sub-categories (series): COTTON, ALOE etc.
Sub category: BRAND B
Sub-sub categories (series of products): COCOA, SHEA etc.

Root category: PROFESSIONAL
Sub category: BRAND A-PROF
Sub-sub-categories: make-up removers, peelings, masks, etc.

Every sub-sub-category (e.g.make-up removers, aloe or whatever) will have its own list of products, which clients will be able to add to the basket.

Now, that makes sense in terms of logical structure of the shop, but it also makes deeper sense as in the side menu I'll only have two main root-categories (retail and professional) which makes absolutely perfect sense as I can close the access to the "professional" part with the password while leaving the other bit open to everybody!! that solves one of my problems :)

The additional bonus is that on top of the shop there is a small, active menu with all categories, sub-categories and so on, so the customer can jump to whatever level of the shop she/he wishes at any time - that was my other concern, as without side submenus it would get complicated to be able to only get back to the highest level - thats two of my problems solved :)
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Gop

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Good. Yell out if you need to bounce ideas or if something hits a wall.
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ficulka

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If anyone agree with the hidden stock idea, please vote for it:
http://ideas.ecwid.com/forums/22031-c...

Thanks
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Gop

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Hi Magdalena,

To specifically prevent subscribers signing up directly on your shop you can add this bit of code to the ecwid CSS (NB: This is not the same as the Yola CSS over-rides but a completely different place within the store setup itself) If you wish to do this and would like some direction, I'm happy to point you in the direction.

This would allow you to register them from your side and give them their login/password details.

div.ecwid-Checkout-PasswordBlock, div.ecwid-register-popup div.ecwid-form{
display: none
}
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ficulka

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Dear Gop,

Yes, please - I'm affraid you need to tell me exactly where to place this code. Will they be able to change their password after I've created login+pass for them??
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Gop

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No. I think you would need to do that. Make the change from your side and then send it to them. The facility will not appear so there would be no way for them to add any changes.This potentially could be a lot of work for you.

To change the Ecwid CSS have a look at this FAQ: http://kb.ecwid.com/w/page/15853257/C...
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Stefan, Official Rep

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Thank you for your awesome help on this thread, Gop.