Yola Online Store Widget Not Allowing Me To Pick Categories

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I have 2 websites and I want to display different categories of my yola store on each.

I beleive I have created the root categories and sub categories properly but when I add the store widget to my site and click the drop down menu to chose which category to display, it is listing all my subcategories but not the root ones. I have checked and double checked that the categories are created properly, the root category titles just aren't showing up in the drop down menu on the widget.

Also when I click to disable a product, the page refreshes but all products are still enabled. I've just deleted the category for the time being because I can't hide it or find any option to stop it showing up that I can make work...what could I be doing wrong??

The picture shows my drop down menu that I see in sitebuidler widget, but it is displaying my sub categories not root categories, so I only have the option to show one subcategory of my products or all my products from 2 websites on both of them

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Sarah W

  • 5 Posts
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  • frustrated

Posted 5 years ago

  • 1
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Stefan, Official Rep

  • 4448 Posts
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Hello Sarah

I'm sorry that this must have been frustrating for you. In order to look into this for you, I will need your URL, and the name of the page where your Online Store is.

Can you please add your root categories again if you removed them? I'll then be able to test it directly in your account. Please also let me know what the names of your root categories are.