Yola Planned Downtime

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  • Announcement
  • Updated 9 years ago
Hi All,

Apologies for the very late notice but our engineering team has let us know they are ready for a release sooner than expected (they have been working though the night for this one it seems)

This release is for our subscription service and will allow customers to renew their Yola Silver accounts.

Please note: Published sites will not be affected.

We are planning on 3 hours of downtime starting in the next 30 minutes. We are hoping it will take a lot shorter than 3 hours but that is our outside estimate.

Again, we are sorry for the late notice - we would have loved to let you all know at least 24 hours in advance but we thought the sooner it goes out the better it is for all.

Please watch this thread for updates
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jeremy

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Posted 9 years ago

  • 2
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Susan Kistler

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Well thanks, I guess I did not know you could not renew, there is where I am lost. Guess I should do some reading. Thanks .........
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Cephas Harrison

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Any news, this is so, frustrating!!!
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Monique, VP of Customer Support

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Hi all

I wish I could give you a more concrete update, but I just wanted to say that we are aware that this is taking longer than expected. There is a migration we need to perform that is taking a long time to run. We are not sure how much longer, but at a minimum it will be another 2 hours. Once we have a better idea of the expected duration we will let you know.

We really appreciate how pleasant and patient everyone is being. Although this particular release is to allow people to renew their Yola Silver accounts, and not to release new features, there are a number of great features lined up and getting this one out of the way will free us up to release them in the near future.
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John McCarthy

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Thanks for the update Monique :)
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BritSAL

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3 hours has now become 5, I hope you guys can sort this soon.
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Sanja

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We wish things didn't go this way as well and are looking forward to a successful end to this release.
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Michael Cooke

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Yeah, I was so excited for an update that I didn't read what the update was for. I was hoping for some new features like multiple account permissions to edit and column width sliders, custom 404 pages, and new page password protection options.

I hope these get implemented soon - Don't worry, I'll still love Yola. :D
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Sanja

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Sorry to get your hopes up high but the good news is that this will be one thing off our to-do list, making way for future releases that a bit more exciting!
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Marian Wilson

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Progress is a good thing and a little patience all that is required. I wanted to add a page to my site and am just getting the text and pix organised so that I reckon I can add a new page and update another in a very very short time once things are back on track.
Yola does everything and more to help us - so just be grateful for all the great reps and go to work, get your stuff ready or get a coffee and chill .....
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john millar

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My pot plant on my desk has grown 3cm while we are waiting ...Ha!
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BritSAL

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LOL @ John :-)))
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tara

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wanna roll a doobie? lol
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john millar

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Ha Ha I don't think it's that type of plant its not looking at me yet!!
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tara

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how much longer jeremy? im biting my nails here! i wanna get a new page on my site about new caledonian crested geckos...
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john millar

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REALLY?
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Sanja

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Sorry Tara! I'm sure your fingernails are getting quite short! We are having a bit of trouble with this release and it will be a couple more hours to get this hopefully sorted out. Thanks for your patience.
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Ichthyopedia

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I guess Rome was not built in a day and neither is a big website. Appreciate the techs work from Yola. A few more hours to wait is not a long time just kind of caught a lot of folks by surprise without a notice. Something in the real world that landlords do have to give...Would have appreciated the notice posted on the site ... However keep up the good work!


http://ichthyopedia.yolasite.com


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Sanja

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We do apologize about the short notice! Thank you for understanding and for your patience.
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john millar

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Hey nice fish!
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Ichthyopedia

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Thank you for the comments. The picture is that of Serrasalmus manueli
a Juvenile Green Tiger Piranha.
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didieraymond

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ok
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Peter Hartley

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does this also affect the free service as i cant log in
to my account
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Sanja

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Yes, Peter - it's for all Yola Users. Sorry for the inconvenience.
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BritSAL

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Peter I think it's affecting all Yola users.
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Martin Underwood

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That piranha looks a lot like one of my neigbours
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john millar

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Ha! I knew you looked familiar and stop calling me fish face!
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john millar

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Ha! I knew you looked familiar and stop calling me fish face!
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Ichthyopedia

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yes I would not like it if your neighbour bit me... LOL
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tara

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lmfao
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Gary Foreman

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Confucius says ..

Implement software changes quickly, repent at leisure

(Which is quite forward thinking of him as he died around 2,500 years ago!)
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Susan Labbee

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how close are we too being able to sign in?
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Sanja

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Hello Susan,

We may be looking at least an hour from now. We'll keep you updated!
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Randell Flakie Rec Monaghan

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Wicked Well Done Yola Cheers For Updates Shows You Care And I Lie That Keep Up The Great Work Yola FTW peace
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Don

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I hope these are ggod updates as I was in the middle of going thru new products I was going to offer
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Randell Flakie Rec Monaghan

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om man i cant spell start again it's show's you care and i like that . hahahah long and short good stuff yola lol peace
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Martin Underwood

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Just realised how quickly Yola has taken over my internet time - probably as important if not moreso than Facebook now.
A couple of weeks ago I'd be waiting to borrow the wife's laptop (my PC is ancient and slow) so I could get on and do Farmville (yeah I know. Sad isn't it). But now I can't wait to get onto the Sitebuilder so I can carry on with my new website.
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Sanja

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Haha.. I completely understand! Hopefully, your withdrawal symptoms won't last too long!
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Ichthyopedia

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Martin I could not agree with you more. Yola's site is a great tool for those that need a great site builder or those that need the style sheets and do not have the time to build them from scratch ...
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The Larniwoods

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Well... that just means that I get an afternoon off... ;) I am quite excited to see what the updates will be about, hope it's worth it... haha.
I must say though that I am very impressed by the staff, as they are actually keeping in touch with the progress of the updates. :)
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Sanja

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Hello celine - just to let you know that we are just releasing a feature for Yola Silver users the ability to renew this package. This will make way for more exciting features to be released later!
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Ian Downs

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Is there a new estimated time for access ?
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Sanja

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Hello Ian

We are hoping to be wrapped up in an hour or so.
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kendall weekly times

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when will we be able to update our sites
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Sanja

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Hello Kendall,

We are looking at about an hour before you can update your site. We'll keep you updated!
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Muzaffar Pakhtoon

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Michael Cooke

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Able to log in! However, it is really slow server-side.
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Sanja

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Hello Michael,

We are actually just in the process of verifying the release and making sure all goes well. We are not quite ready to say that logins are available. Keep watching this thread though for when we say "Go!"
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Goni

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Sanja thanks man that is doing now