Yola Planned Maintenance

  • 1
  • Idea
  • Updated 8 years ago
  • Implemented
Hi all,

We will be having some planned maintenance in about 15 mins for approximately 45 mins
starting at 3:30 PDT. For the time in your timezone see: Link

Log-ins will be disabled for the duration of the updates but your published sites will not be affected.

We apologize for the inconvenience and hope to have you all back building your sites ASAP.
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jeremy, Employee

  • 1349 Posts
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Posted 8 years ago

  • 1
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jeremy, Employee

  • 1349 Posts
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...and we are back.

Login's are now enabled and you can resume your sitebuilding.

many thanks for your patience.
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Jinggo C. Aniñon

  • 6 Posts
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is this ok now? i cannot login still..
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Emmy

  • 5892 Posts
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Hello Jinggo,
I'm sorry you are still having trouble logging in. Are you logging in from the home page of Yola.com? Can you please try clearing your browser's cache, and then give it another try. Here is some more information on how to do this: Clear Browser Cache. Please let us know if you are still having trouble.

Emmy
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Rahman Rock Jordan

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will i not be able to see my site posted if i paid during this timeframe???
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Emmy

  • 5892 Posts
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Hello Rahman,
Did you purchase a domain recently and your site is not published? Can you tell me what the domain name is and I will take a look at this for you.

Emmy
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Emmy

  • 5892 Posts
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Hello Rahman,
I believe we just received an email from you to our Support Department. I have forwarded this to our Payments Department and someone will be in contact with you from there.
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Rahman Rock Jordan

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thanks alot. the address is www.jordandesignsit.com
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Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello Rahman,
I believe we just received an email from you to our Support Department. I have forwarded this to our Payments Department and someone will be in contact with you from there.
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Rahman Rock Jordan

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thanx
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Boomer, Champion

  • 2055 Posts
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Sorry to come in on this thread - I cannot post to GS.

"502 Bad Gateway" / "400 Bad Request" errors!

I have been getting these errors a lot over the past few days (actually about 2 weeks now) when trying to access or post to this forum. Is it a Yola problem, GS problem or my problem???
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Monique, VP of Customer Support

  • 6294 Posts
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Sorry to hear that you are getting this! We were getting it for ages and Emmy is still only able to access the forum using Chrome (no go on Firefox or Safari.) It has been happening ever since GS did their big upgrade. They have tried their best to help, but we are still a little baffled. We hoped it was only us but it is concerning if others are also experiencing it. Please post on this thread: http://www.getsatisfaction.com/getsat....
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Boomer, Champion

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I tried to report the problem about a week ago, but I could not post.
I did not see any others complaining about it so I thought it was just me.
Some days I cannot even log in to see whats happening. Maybe this is why the Yola forum has seemed quieter than normal to me. If I'm getting the error, there must be loads of others getting the error too.

I can't seem to post to the thread you mentioned above. Here's what I get:

To participate in this area, we need you to set a master password for Get Satisfaction.
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Monique, VP of Customer Support

  • 6294 Posts
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Ok, I will report this on your behalf.
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Monique, VP of Customer Support

  • 6294 Posts
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Done. Hope they can help!
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Boomer, Champion

  • 2055 Posts
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Hi Monique, just to let you know, I could not log in last night from about 7pm till about midnight. I tried numerous times, and the first time I was able to access the forum was sometime after midnight. (I wasn't taking note of actual times)
I'll do a screenshot for Thor next time . Maybe you should ask the rest of the Yola community if they are experiencing similar problems?