If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
instead of uploading the picture from my computer to my index i got an ad asking me to upgrade to yola pro . i thought i had enough memory for storage . and by the way how many uploads are we allowed to do .please ?
The reason why you are being offered the upgrade to Yola Pro is that the file you are attempting to upload is larger than 15MB. If you are using a Yola Free account then a limit of 15MB applies to each individual file that you upload. If you need to upload files larger than 15MB you have the option to upgrade to a Yola Pro account, which allows you to upload files of up to 100MB and gives you 5GIG of total storage for your site. If you decide not to upgrade, you will need to select a file of 15MB or less.
If you have any further questions about upgrading your account, please let us know.
If your file size is not larger than 15mb and you're having trouble with this still, please do let us know and we'll look into this further.