YOLA SHUTDOWN

  • 1
  • Question
  • Updated 6 years ago
  • Answered
I am in the middle of editing my site and you have closed for maintenance. That's very annoying. Is there any way I can carry on editing? I have 25 minutes to get my Paypal buttons added!!!
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Poppy

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  • VERY ANNOYED!

Posted 6 years ago

  • 1
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Monique, VP of Customer Support

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Hi Poppy

It is extremely rare that we go down for maintenance, but this was unfortunately unavoidable as we needed to do some emergency work. We should be back up again quite soon. We realize that it is always inconvenient when we have to interrupt access to the Yola sitebuilder, which is why we try to keep this to an absolute minimum. Please note that during this time your published sites are not affected.
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Jacob

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Could you please let us know, what the emergency shut down was due to, as we were not informed?. Is this effecting our yola products?.
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Stefan, Official Rep

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Hello Jacob

As Monique said above, the emergency shutdown had to happen due to a short-notice maintenance. It won't affect your Yola websites which are still online.
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Jacob

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Stefan, hello
Just enquiring that this is not a major issue, because I have heard about another major web compay had an outage in the past, and lost websites and E-mail for period of time. Thank just ensuring
Jacob
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Stefan, Official Rep

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Hello Jacob

I absolutely understand your concern. We're not expecting this to be a major issue, and I hope that I'll be able to give the all-clear here soon.
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Poppy

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Some warning would have been nice - even if it was only a few minutes - so that I could finish what I was doing and exit - I was half-way through creating a Paypal button!