If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I checked with the email on your Get Satisfaction profile and it doesn't look like there is Yola Silver associated with that account. Do you perhaps use a different email address to log into your Yola Silver account?
My best suggestion is that you contact us directly about this so that we can investigate further.