Yola silver renewed. Still receiving mail it will expire.

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  • Problem
  • Updated 7 years ago
I have renewed my yola silver membership but I keep receiving e-mails that it is expiring and I have to renew. Is there a problem with my account?
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info

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Posted 7 years ago

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Tony

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I have the exact same problem.
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Francois, Employee

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Hi guys,

We are aware of a bug that is sending renewal emails to users that have recently renewed and we apologise for any confusion that this may have caused.

Should you be unsure of your renewal, please email us at support@yola.com so we can look at your individual account details to confirm whether your accounts were successfully renewed.
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David Dion

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Hello, I renewed my account last week and was notified by email today that my account expires. Please advise.

This reply was created from a merged topic originally titled
Site Renewal - Silver.
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Francois, Employee

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Hi David Dion,

Due to the similar nature of your question, I have merged it with a currently ongoing thread. Please see my reply to the question above.
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June

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I have recently renewed my Yola Silver account for the year, but I got an email today saying I have only one day left. Its from Yola no other site. Can someone please look into this. I had gotten the conformation transaction number saying I have paid.

This reply was created from a merged topic originally titled
Yola site telling me to renew when I have already..
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Francois, Employee

  • 282 Posts
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Hi June,

Due to the similar nature of your question, I have merged it with a currently ongoing thread. Please see my reply to the question above.