Yola Site upload down 2 days

  • 1
  • Problem
  • Updated 9 years ago
  • Acknowledged
I am unable to open "File Manager" or upload files to my pages. Is your site having trouble?
Photo of pfbruns


  • 1 Post
  • 0 Reply Likes

Posted 9 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Official Response
Hi pfbruns,

Please could you let us know what browser you are using and make sure it is a Yola-supported browser: http://www.yola.com/customer-support/....

If you are using a Yola-supported browser, please try these steps:
1 Check what version of Flash you have installed. In order to find out click this link: http://kb.adobe.com/selfservice/viewC.... Please ensure you are using the latest version of Flash.
2. If you have access to a different browser, computer or network environment please try to upload a file and let us know if the error still occurs or if you get a different result.
3. Please can you try logging out of your Yola account and clearing your browser's cache (this link has more information: http://www.google.com/support/account...)
4. Please can you make sure that your browser is set to accept cookies from Yola (this link has more information: http://www.google.com/cookies.html).

Please let us know how it goes.