Yola Sites Down

  • 5
  • Problem
  • Updated 9 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Outdated thread

My website is down http://www.goldeneyecreative.com/ it is hosted with Yola. My gf's site is also down http://www.buzzardgirl.co.uk/

What is going on please?
Photo of Goldeneye Creative

Goldeneye Creative

  • 10 Posts
  • 1 Reply Like
  • frustrated

Posted 9 years ago

  • 5
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Thanks for letting us know. We are looking into it and will get back to you as soon as we know more.
Photo of Gary Nosek

Gary Nosek

  • 4 Posts
  • 0 Reply Likes
me too
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello Goldeneye Creative,
We seem to be having some technical difficulty with published sites right now which our engineers are looking into. We are sorry for the inconvenience and will have things fixed up as quickly as we can. Thank you for your patience.

Kind Regards,
Emmy
Photo of livingwoodflutes

livingwoodflutes

  • 22 Posts
  • 1 Reply Like


This reply was created from a merged topic originally titled
my website is down after updating it..again.
Photo of karenesavage

karenesavage

  • 2 Posts
  • 0 Reply Likes
Our site seems to be back up (www.ciaosorella.com) but our banners are not loading on any of the pages...
Photo of Joy

Joy

  • 19 Posts
  • 2 Reply Likes
The problem seems to have been dealt with; many thanks for prompt action.
Joy Lumsden
Photo of Joy

Joy

  • 19 Posts
  • 2 Reply Likes
Oh no - still not completely back; still being worked on????
Joy L
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Unfortunately we are having problems again. Working on it and will update shortly. So sorry everyone!
Photo of livingwoodflutes

livingwoodflutes

  • 22 Posts
  • 1 Reply Like
Thanks Monique, it's back up but none of the server files are loading
Photo of Stephanie

Stephanie

  • 67 Posts
  • 11 Reply Likes
Heya -

We are looking into this - sites are sporadically back up/down, and images are not always loading, we hope to have things fixed shortly.

Thanks!
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Some of you may see your websites, but not your images. This is as a result of the technical problem we are dealing with. Our engineers are working as fast as possible and the images will return once we have resolved the underlying issue.

Check back here for updates.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
It seems that images are now displaying on published sites although you may continue to have problems uploading files in the sitebuilder. Our engineers are still working on the problem.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
And we are fully fixed again! You should now be able to upload files in your sitebuilder as normal.

This one got fixed in stages, but thanks to the Yola engineers for their hard work, and to you guys for your patience!
Photo of Daniel Bédard

Daniel Bédard

  • 1 Post
  • 0 Reply Likes
The problem is still there.
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
Hi Daniel, Can you tell me more about what you are seeing? Also, what is your site address? Thanks!
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello everyone,

I just wanted to touch base with you all and see if anyone is experiencing any further troubles. We have remedied the issue here on our end and have been monitoring things for a while and feel all is well! Thank you very much for your patience and please let us know if you have further troubles.

Kind Regards,
Emmy
Photo of livingwoodflutes

livingwoodflutes

  • 22 Posts
  • 1 Reply Like
All fixed, thanks guys ~Dickie Lee
Photo of Jonnysmiler

Jonnysmiler

  • 24 Posts
  • 2 Reply Likes
Hi Emmy,
Sorry to report I have still have the problem with my published site www.tamperevidence.com. It appeared to be fixed yeterday at about 8pm GMT in the UK. I have just checked again 11.50am GMT and again my site is not downlaoding pictures and banners and intermittently shows a site unnavailable message.
Hope you can help
Jon.
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Jonnysmiler

We seem to have encountered a brief problem which caused images not to display on your published sites. They should be showing again, but we are continuing to monitor the situation.

Please reload your site and let us know if you have any further difficulties.