Yola Somehow Deleted My Site Can You Please Bring It BACK?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • 1
HELP! Yola somehow deleted my account and ALL of my free sites are now down as a result of it, it took me YEARS to get those sites the way I needed them for my business and after I made them perfect I was planning to upgrade and now I can't do that with the sites GONE. NO ONE on this planet has access to my login and password info except ME and Yola (I never wrote down my login info -- I rely on memory so I know some mystery person could not have done this BUT Yola somehow did). My sites MUST still be on your server somewhere, I need them back in a hurry, it took me hours and HOURS to create all those sites with EXTREMELY detailed information. PLEASE PLEASE PLEASE PLEASE this is an emergency. Will you PLEASE bring back my account and ALL of my EXTREMELY important information that is featured on my sites? PLEASE HELP ME!!!!!
Photo of FAA Tech

FAA Tech

  • 2 Posts
  • 0 Reply Likes
  • sad, angry, hurt, and frustrated.

Posted 5 years ago

  • 1
5 years ago
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi FAA Tech

Yola does not delete sites. However, we can investigate and help clarify what has happened to your account and restore it if it was due to deletion for whatever reason. Please email support@yola.com and provide us with the email address associated with the account and we will take it from there.
2013-11-15T14:58:32+00:00
Photo of FAA Tech

FAA Tech

  • 2 Posts
  • 0 Reply Likes
I've sent support an email with the info that they need. I sure do hope they can restore my account and sites. I really need them back. Thanks for the response!
  • 1

Powered by Get Satisfaction