Yola Support Holiday Break

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  • Announcement
  • Updated 7 years ago
Hi All!

Firstly let us thank you all for a great year. Sure we have had our ups and downs but we have made some great strides! Some of the fantastic things we have seen come out this year are:

1. Editable site CSS
2. Picture Gallery Widget
3. Custom Panel Widget
4. Social Media Widget
5. Horizontal Line Widget

After much consideration and debate, our Support Team is going to be taking a much needed holiday to spend time with their families, enjoy the festive season and recharge for the new year. This will be our first ever closure of support since the beginning (around 2007).

Our team will be generally offline on 24, 25, 26, 31 December and 1 & 2 January and will respond to urgent emails only between 27 and 30 December. During this time, we will be monitoring our software and services and will respond in the event of an outage or an emergency (hopefully this will not happen!). However, we will be closing all non-urgent cases between 24 December and 1 January.

We will also be monitoring the Forum, Facebook and Twitter intermittently to answer urgent threads.

This being said (and knowing the team), we all love Yola a bit too much so we will probably be around somewhere watching over things making sure all is going smoothly.

You can get answers to most questions through our extensive knowledge base , or get help from our active forum members in our Community Forum . If your problem is still not solved by 1 January, please contact us again and we will gladly assist you.

Thank you for your support in 2011 and your understanding while our team takes this well earned break. We wish you and your family Happy Holidays and a prosperous New Year!
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jeremy, Employee

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  • Excited about next year!

Posted 7 years ago

  • 1
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rjk1@live.ca

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Merry Christmas and Happy Holidays.
You all deserve the break and we will get along
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Brianna

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Thanks so much, Happy Holidays to you, too!
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david brierley

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you've been great all year round enjoy your Christmas break.:-))
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Brianna

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Thanks, David. We look forward to seeing you guys in the New Year! Happy Holidays!