Yola Support Series: How to publish to a domain you bought elsewhere

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  • Updated 3 years ago
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We often get questions from customers who want to transfer a domain name to us from another provider. At the moment, Yola can only accept domain transfers for .com, .biz .net and .org domains. If your domain has a different extension such as .ca or .co.uk, you can still use it to publish your Yola built website to the web. This process is called "pointing" your external domain to Yola. Don't be intimidated, because we have made it easy to do this. Here's how:

You will need to point to Yola by creating two A records which point to Yola's IP address:

An A record is used to direct a domain name to the IP address of a hosting server (in this case Yola). This means that your domain is still registered with your registrar, but it can be used with your Yola site.

Please note that this is only available to Yola Bronze, Yola Silver and Yola Gold subscribers, and certain partner programs.

How to configure a domain name you already own:

1.Log in to your chosen domain registrar (e.g., GoDaddy.com, Register.com).
2.Go to the DNS Management page.
3.Set up two A records.
4.The IP address of the records must point to:

To set up the two A records:

-Some domain registrars require one A record with the hostname "@" and one with the hostname "www".
-Other domain registrars allow you to create one hostname called "domain.com" and another "www" (replace "domain" with your own address).
-Both should point to our IP address:

If you require assistance with this, please contact your domain registrar.

For detailed instructions for a few specific domain registrars please select one of these links:

Please note: It can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Once you have configured your DNS settings, to publish your unpublished site to your pointed domain:

1. Click on the "Publish" button in Yola.
2. In the "Already own a domain?" section, click on "Point your domain now".
3. Enter your domain name.
-If the domain is correctly set up, it will say "Congratulations. Your domain is pointed!".
-If your domain is not correctly configured, it will say "Sorry. This domain is not pointed correctly". You will need to go back to your domain registrar and double-check your settings.

4. Click "Next" to publish your site to your domain.

Once your site is published to your domain the hard part is over. You will be able to edit your site and then update it with a single click! Although there are various points where the help of your registrar is needed, if you have any questions about this process, please feel free to post them here. We would be happy to advise you and your questions could help others experiencing the same challenges.
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Mvikeli Mgobozi, Official Rep

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Posted 5 years ago

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Photo of Chak Man Lei

Chak Man Lei

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I registered a new domain name www.leichakman.info with GoDaddy two days ago and have successfully pointed towards it from my yola silver account, and it was working fine at first (when I clicked on “publish”, the content appears on www.leichakman.info) until 12 hours ago when the site www.leichakman.info appears to be down and this has continued until now. This morning, I went in to the DNS Management in GoDaddy and set up a new A record with the host name www (the www was previous listed in the CName, which I have now deleted then re-entered it in A Host).

Can you please tell me what I should do to get the site www.leichakman.info working? Thank you for your help!

Photo of Sanja

Sanja, Official Rep

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Hi Chak,

I have responded to your question via email. Please can you respond to the email and let me know if you're still having trouble with this.
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Chak Man Lei

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Thank you. Your email message has been replied.